Uninstall and Reinstall If Messenger Is Not WorkingĪnother way to address an issue relating to Messenger not working is by simply uninstalling and reinstalling the app. Relaunch the Messenger app after.Īlso Read: 20 Best Android Messaging Apps of All Timeģ. This prompts the device to clear the cache. Tap on Storage & cache under the App Info interface.Tap the Messenger option to open the menu.Open your device’s Settings interface and open Apps & notifications.Screencap on Android Clearing Cache Android After that’s done, you can Reinstall the app. After your device calculated the storage count, select the Messenger app.Ĭlearing app cache on iPhone, or offloading apps as they call it, will delete data that comes along with your download from the Apple App Store except for the data unique to you as the user.Go to Settings then scroll down to General. Here’s how: Screencap from iPhone Offloading Messenger iPhone/iPad This specific troubleshoot is done differently depending on your platform. Note that clearing the app’s cache only removes temporary files, so you won’t need to sign in and set up Messenger again after you’ve done this method. This method is helpful, especially in situations where Messenger won’t open or it keeps crashing. Similar to restarting your phone, this method clears any data that’s causing glitches within the Messenger app. Once the device is powered up, relaunch the Messenger app and see whether that fixes the issue.įor a detailed guide, here’s how to restart and turn off an iPhone 12 or any iPhone with no physical home button. Give it at least 15 seconds before pressing the power button to boot your device again. Doing so will clear any cache and memory that might have been clogging the system’s functions.Īll you have to do is exit the Messenger app and then locate the power button on your device and prompt the phone for a shutdown. When you start noticing something off with Messenger (or with any other apps), the best thing to do first is to restart your device. These ways to fix them might come in handy to be able to get it working again. But all is not lost because when it happens. Messenger is not immune to hiccups and glitches. Log Out of Your Messenger Account on Every Device.Turn Off DND/Focus Mode on Android and iOS. Uninstall and Reinstall If Messenger Is Not Working.Drag the slider to turn your phone off.Press and hold down either Volume Up + Side or Volume Down + Side buttons on your iPhone.Rebooting the phone often fixes many problems as all your phone’s functions are reloaded. In this case, you can restart your iPhone or Android phone and see if that resolves the issue. Your Messenger not working issue may have resulted from a temporary bug on your phone. Your phone’s minor glitches can cause your installed apps to malfunction. If Messenger is indeed down, you can’t do anything but wait for the company to fix the issues and bring the service back up. This site tells you if an online service is facing outages. One way to check if the app is experiencing issues is by heading to Facebook Messenger’s page on Downdetector. In this case, you can’t send or receive messages from your contacts on the app. It’s possible Messenger is facing an outage, causing interruptions in its services. You can try troubleshooting your internet problems yourself or seek your provider’s help. However, if the site fails to load, you need to fix the issue with your connection. If you can load the site, your internet connection is working fine. You can verify your connection’s status by launching a web browser on your phone and accessing any site of your choice.
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